Privacy Policy

9YUN AI TOOLS (hereinafter referred to as "the Platform") takes your privacy seriously and is committed to protecting your personal information. This Privacy Policy (hereinafter referred to as "this Policy") explains how we collect, use, store, share, and protect your personal information. By using the Platform, you agree to the terms of this Policy.

1. Information We Collect

When you use the Platform, we may collect the following types of information:

1.1 Information You Provide Voluntarily

• Contact information and personal details you provide when contacting us through customer service channels;
• Any content or feedback you submit while using the Platform.

1.2 Information Collected Automatically

• Device Information: Including device model, operating system version, browser type, etc.;
• Log Information: Including IP address, access time, pages visited, click behavior, etc.;
• Cookies and Similar Technologies: Used to remember your language preferences and provide basic functionality.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Providing, maintaining, and improving the Platform services;
• Remembering your language preferences for a consistent user experience;
• Analyzing service usage to optimize platform features and content;
• Detecting, preventing, and resolving technical issues or security incidents;
• Complying with applicable laws and regulations;
• Responding to your inquiries and requests.

3. Use of Cookies

The Platform uses cookies and similar technologies to enhance your browsing experience. We use the following types of cookies:

• Essential Cookies: Used for language preference (global_language) to ensure the Platform functions properly;
• Analytics Cookies: Used via Baidu Analytics to collect anonymous usage data, helping us understand how users interact with the Platform and improve service quality.

You can manage or delete cookies through your browser settings. Disabling essential cookies may affect the normal functionality of the Platform.

4. Third-Party Advertising and Cookies

The Platform may engage third-party advertising services, such as Google AdSense. These third-party advertisers may use cookies, web beacons, or other similar technologies to collect information about your visits to the Platform, including your browser type, device information, access time, IP address, and browsing and click behavior. This information is used to serve and optimize advertisements, including personalized or non-personalized ads based on your interests.

The use of these cookies and technologies is governed by the third parties' own privacy policies and is beyond our control. You can manage your Google advertising cookie preferences by visiting Google's Ads Settings page (www.google.com/settings/ads), or learn how to opt out of third-party advertising through www.aboutads.info.

5. Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share necessary information with third-party service providers essential to Platform operations (e.g., CDN services, analytics services);
• Legal Requirements: We may disclose your information if required by law, legal process, or governmental request;
• Protection of Rights: We may disclose necessary information to protect the rights, property, or safety of the Platform, users, or the public.

6. Data Storage and Protection

We implement reasonable technical and administrative measures to protect your personal information, including but not limited to:

• Using encryption technology to protect data transmission;
• Implementing access control mechanisms to restrict internal data access;
• Regularly reviewing data collection, storage, and processing practices.

We retain your information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.

7. Your Rights

Under applicable laws, you have the following rights:

• Right to be Informed: To know how we collect and use your personal information;
• Right of Access: To request access to your personal information held by us;
• Right to Rectification: To request correction of inaccurate personal information;
• Right to Erasure: To request deletion of your personal information in certain circumstances;
• Right to Withdraw Consent: To withdraw your consent to information processing (without affecting the lawfulness of processing before withdrawal).

To exercise any of these rights, please contact us using the information below.

8. Third-Party Services

The Platform may link to third-party websites or services. AI tool links on the Platform will take you away from the Platform. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of third parties before providing any personal information.

9. Children's Privacy

The Platform is not directed to children under the age of 14. If we discover that we have inadvertently collected personal information from a child, we will promptly delete such information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Policy Updates

We may update this Policy from time to time. Material changes will be announced on this page with an updated effective date. We encourage you to review this Policy periodically for the latest information.

11. Contact Us

If you have any questions, comments, or complaints regarding this Policy, please contact us through:

• WeCom Customer Service: Click to contact
• Email: service@9yun.co